Order processing time is 3-8 business days, unless otherwise notified. Orders are shipped using the United States Postal Service (USPS) Monday through Friday. In the case of a holiday, orders are shipped on the next business weekday. If product is out of stock please allow 7-10 business days for products to be processed and shipped out. When shipped, you will receive an email containing your order tracking information.
All international customs, taxes, and other fees are the responsibility of the customer. The cost will vary by value and country, so please be aware of what to expect before purchasing. Refunds are not given if a package is refused due to customs fees or any other reason.
*Please note that business days for shipping and processing times do not include weekends (Saturday & Sunday) and holidays. Processing time is an "additional" time frame separate to your shipping method of choice.
If an item arrives damaged, please let us know within seven days upon receiving your purchase, and we will ship a replacement item to you within 7-14 business days. Sending photos of a damaged item/package helps me improve any shipping issues and is greatly appreciated.
All sales are final unless an error occurred on the half of Tie Essentials
No Returns will be provided or discounts will be provided for missed sales.
Due to the nature of Tie Essentials products, we are unable to accept returned products. If there’s an issue with your order or you are not satisfied, we will happily work with you to find a solution.
Products and product information are not intended to treat, cure, prevent or diagnose any medical condition. If pregnant or nursing, or are concerned about a particular health condition, please consult your physician before using products containing essential oils.
If you have any issues, questions or concerns about your order, please email us at TieEssentials@gmail.com